Frequently Asked Questions

How does service work?

To learn about how our service works, please visit How It Works page where you can read a detailed explanation of our features, along with a step-by-step guide.

How do I place an order from ?

To place an order, simply navigate over to the Order Form and fill in the required information concerning your particular order. Alternatively, you can place your order over the phone (toll free) or by using either the Live Chat or Email feature at the top of the website or Contacts section.

How do I fill in the order form?

There are two types of order forms — a shorter and a more extended version. First one is located on the main page of our website. Once you fill out a short order form in the upper right corner of our web – site’s main page, click “Continue” button to move on to a more extended form. Once you are there, you will be able to select a deadline, upload any additional materials for the writer and specify other important requirements for your paper. Once you completed filling in your paper details, you can proceed to the next step. At this step, if you do not have an account yet, you will be able to create it and proceed to the secure payment page to pay for your order.

How can I get a discount for the order?

Our Pricing Policy offers customer-friendly prices and discounts for returning clients. Contact our support team VIA the Phone (toll-free), Live Chat or Email to ask if you are eligible for a discount before placing your order. Furthermore, you can get a discount for large orders. For more details, please check our Pricing Policy.

I have to submit extra files for the writer, where can I do that?

To submit extra files for the writer to use in your order, please view your order by logging into your account then upload the files manually. You can also contact our Customer Support Team VIA the Phone (toll-free), Live Chat, or Email 24/7 to submit extra files which would be a better choice since we send your additional files to the writer right away.

My order requires me to use a specific source that I do not have, can you guys help

We have a wide variety of online resources and access to multiple databases to find the right source for you. While we can’t find absolutely everything, we can typically dig it out. If a situation arises where we can’t find a certain book or article, we will notify you ASAP and figure out a solution.

I am curious about the status of my order, how do I find out?

If you would like an update concerning the status of your order, please contact our Customer Support Team VIA the Phone (toll-free), Live Chat or Email Alternatively, you can proceed to your Personal Dashboard and submit a new comment there. Please be patient in waiting for a response, our writers and editors try their best to answer questions as soon as possible!

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Ordering Process

Navigate to the Place Order item on the main navigation menu to access the order form. Fill in all the required fields and submit your order.

Payment Process

Select your preferred payment method from the options available on the payment page and fill in all the empty fields. Then proceed to check out our order.

The Writing Process

After your payment has been received, a professional engineering academic writer is selected to work on your order. You can actively view the progress of your paper via your personal order page after logging into your account.

Confirm your Paper

Preview your paper after it has been written and conform that it meets all your pre-specified instructions. If it does, approve the order and download your paper. If you wish to have some changes made, request a free revision.